Car Rental – Terms & Conditions
Insurance & Liability
Third Party Insurance: Provides coverage for third party deaths & injuries up to € 1,220,000 and third party damage up to € 1,220,000 – excludes the Miles Away vehicle.
Collision Damage Waiver (CDW): Limits the damage liability amount up to € 930 in categories A1, A, AA, B1, B, BA, C, CD, V, up to € 1,302 in categories D, DD, DA, E, H, G1, G € 1,860 in categories F1, F, R1, R, K, V1, V2. There are no damage to the bottom, wheels, tires, tires, mirrors, antenna, crystals and interior.
Theft Waiver (TW): Limits the liability for theft to € 930 in categories A1, A, AA, B1, B, BA, C, CD, V at € 1,302 in categories D, DD, DA, E, H, G1, G and 1.860 € in categories F1, F, R1, R, K, V1, V2. The tenant is not covered in case of theft of all or part of the car caused by his negligence (e.g. if he left the car unlocked or left the key on the ignition switch). Theft security is charged per day.
Full Damage Waiver (FDW): It nullifies or reduces the liability for damage to the vehicle. The liability amounts to € 0 in the categories A1, A, AA, B1, B, BA, C, CD, V, up to € 248 in categories D, DD, DA, E, H, G1, G and up to € 558 in categories F1, F, R1, R, K, V1, V2. Damage at the bottom of the car, rims, tires and tires are not covered. Full Damage Waiver insurance is charged per day.
Personal Accident Insurance (PAI): Covers up to € 15,000 in case of death, total or partial impotence & coverage of € 1,000 for hospital expenses. Personal accident insurance is charged per day.
No insurance coverage is applicable:
- During the transport of the vehicle by ship
- If the driver is found to be under the influence of alcohol or narcotics
- For damage caused by driving on unpaved roads
- For damage to the underside, wheels, tires, tires, mirrors, antenna, crystals and interior
- For loss of personal belongings within the vehicle
- For accidents caused by a driver not registered in the lease
- For loss or destruction of a vehicle key
- For losing or destroying Navi GPS devices, child seats or other additional equipment
In Case of an Accident, the renter must, regardless of any other situation, fill an accident report under article K70 of the Hellenic Legislation, as well as do the following:
- Take pictures of the accident.
- Call the police.
- Record names and addresses from eyewitnesses.
- Do not accept any responsibility for the accident until the responsibilities have been imputed by the officers.
- Communicate urgently by telephone or other short means with the company.
- Keep a record of all necessary information for the accident (other driver’s name, car registration number, etc.).
- To submit to the company, within 24 hours of the accident, all relevant details describing the incident.
The costs occurring for damages or loss of the car is paid even if the renter is covered by insurance from his credit card or third party insurance company. In this case, the renter is obliged to pay to Miles Away the entire cost of repairing or replacing the car, which he can then claim for himself from his credit card or other insurance provider.
The minimum rental period is 24 hours. Any additional delays are charged as an extra day.
Rental period extension
If the renter wishes to keep the rented vehicle longer than the period he has agreed to, he must contact the local Miles Away Travel agency, from where he received the vehicle, to record the extension of the rental and sign the new lease agreement.
Driver’s age and license
Minimum age limit is 23 years and a maximum of 70 years. Driving licenses must be issued one year before the rental date. If the driver is not a resident of the European Union, he is required to bring an international license so that he can lawfully drive in Greece.
In order to rent a vehicle, a credit card (Visa or Master Card) is required even if the payment is made in cash. Miles Away Travel will charge any damage-related costs occurring at end of the rental.
In every car rental, only the declared driver is covered by the above insurance policies. If other drivers are to drive the rented vehicle, they must be declared in the lease contract at the start of the rental. Required documents are a government issued ID card or passport and driving license in force.
Charge for each additional driver: € 5 per day
The fuel is calculated at eighths. The vehicle should be returned with the same amount of fuel as it was delivered. Otherwise, charges of € 12 plus the cost of the missing fuel will be applied. No amount is refunded or offset for extra fuel in the tank.
Driving in regions other than Sifnos, driving on dirt roads and generally misuse is prohibited.
During the rental period the car is forbidden to use:
- By any person below the age of 23
- By any person who has not or has acquired a license in less than 12 months
- For driving lessons
- In breach of this agreement
- To carry passengers or things for remuneration.
- To carry more passengers than is required by the marketing authorization*
- To carry heavy objects or commodities with heavy smell or drugs or weapons.
- For towing another car or trailer.
- In racing events, etc.
Charges of up to € 98 are applicable for cleaning fees on vehicles that will be returned with excessively dirty interior and trunk (e.g. stains from food, coffee, hair, sand, etc.) indicating misuse. In case of damage because of the renter (e.g. burning) there will be a corresponding charge depending on the damage.
The renter has an obligation for the entire duration of rental to protect the car and to check its mechanical condition, oil, water, etc. as well as check to the condition of the tires and if the car is safe when moving.
The renter is liable and obliged to compensate the company for damage caused by lack of attention.
The renter is not entitled to make modifications to the car, to perform mechanical or other work, to replace any parts or violate of the odometer. Any violation of the above will result in his / her criminal prosecution.
In the event of an accident there is a non-refundable charge of € 62.
Traffic code violations
The renter assumes full responsibility for any traffic code violations and is liable to pay any debts to the competent authorities. Otherwise, the total cost occurring from the violation will be charged plus the amount referred to as “Management Expenses”.
Removal of driving plates
In the event of removal of the driving plates during the rental period, the renter will be charged the rental until the receipt of the plates by the competent department.
The rent can be paid by credit, debit or prepaid card (Visa or Master Card), cash, bank deposit at least 48 hours before the start of the rental period.
A prepayment of 15% of the total rental price is required to complete a reservation.
Regardless of the payment method chosen by the renter, a credit or debit card (Visa or Master Card) is required for warranty purposes. Miles Away will charge any costs occurring by liability of the renter at the end of the rental.
If the reservation is canceled up to 15 days before the departure date, the full amount of the deposit is refunded. Cancellations made within 15 days prior to departure will not be refunded the deposit.
If the renter does not pick up the car at the agreed day and time without prior written or telephone notification of amendment or cancellation, Miles Away will cancel the reservation after 3 hours.
Miles Away reserves the right to charge the renter for one day of rental of the same car category as the reservation.
Upon delivery of the vehicle, the renter will be given the Rental Agreement, which he will have to check, read the attached terms and sign. The Rental Agreement will present all the services / insurance provided as well as any of the additional services / insurance that the renter has requested with the corresponding charges. It is very important that the renter checks the vehicle and report any damage it already has to it in order to avoid damage from previous rent. The renter will be required to sign a document at the time of pick up and drop off of the vehicle for any existing damage to the vehicle.
All fines and administrative penalties are charged to the renter.
Miles Away reserves the right to change prices and terms of rental without prior notice.
In case of any dispute, the court of Athens is responsible for resolving them.
The agency has no obligation to return money before the expiry of the agreed lease.